How to Find Work as a Social Media Moderator

What Skills Do You Need to be a Social Media Mod?

To be a content moderator, you should have the following skills:

• Great People Skills

  You will come into contact with a lot of people. Customers will be asking you questions or conversing with you. To some, you may be the first “face” they see of a specific company.

• Attention to Detail

  You need to be aware of posted content at all times. Quickly delete anything that the company wouldn’t want to be seen. 

• Basic Understanding of Social Media

  Most people use some form of social media on a daily basis. If you are one of them, chances are you have a basic understanding of it. 

• Spelling and Grammar

  If you have to type as part of your job, make sure that your spelling and grammar are correct. If you know that you struggle with these, look into a program like Grammarly, which helps you catch and correct spelling and grammatical errors. 

• Bi/Multi-Lingual (Not Generally REquired)

  If you know more than one language, you might be able to work in some social communities that pay more. The ability to quickly moderate or respond to comments in more than one language could be an asset to many companies. 

What Equipment Do You Need to be a Social Media Moderator?

If you are working from home, you will need a computer and an internet connection to work as a content moderator.

How Much Do Social Media Mods Earn?

While many positions are volunteer-only, entry-level moderators generally start off at $8 to $15 per hour if they work at home.

Where Can You Find a Job as a Social Media Moderator?

In addition to local companies who are hiring in your area, you may be able to find jobs online through the following agencies:

1. 1. 99DollarSocial

   99DollarSocial offers content creation and social moderation for clients.

2. 2. Ask.com

   If you have excellent verbal and writing skills, you can apply to be a moderator through Ask.com. 

3. 3. Baby Center

   Baby Center requires a Bachelor of Arts/Science to work as a moderator through their site. Check their careers section frequently.

4. 4. Crisp Thinking

   Crisp Thinking offers social community management and works through social media crises for clients in the United States and the United Kingdom. 

5. 5. E-Moderation

   E-moderation is founded and owned by women, this company often hires home-workers for moderation. The company often hires multi-lingual moderators. They offer flexible hours and pay depending on your experience. 

6. 6. ICUC

   ICUC helps companies manage their social media accounts – they provide services in English and French.

7. 7. LiveWorld

   LiveWorld is great for new moderators to test their skills and gain experience. The company helps brands connect with their customer base. 

8. 8. ModSquad

   With ModSquad, you can often work with social media in a topic that you are interested in through this company. Hours are flexible and it is a good place for new moderators to try the career path. You can generally get work in social media groups, forums, or even chat with customers. 

9. 9. Paid Forum Posting

   While Paid Forum Posting was created for content writers, they do need moderators for comments periodically. 

10. 10. The Social Element

    The Social Element, much like E-moderation, this site is also owned and run by women. They also hire moderators for several different languages 

11. 11. Yelp

    Yelp allows you to apply for jobs based on your location as they come available. Check frequently for work. 

12. 12. Zynga

    If you know a lot about online gaming and games, you may be able to occasionally find work through Zynga, which hires people contractually. 

You could also find work through freelancing sites like Upwork or SolidGigs.

Pros and Cons of Being a Social Media Mod

Pros of Being a Social Media Moderator

There are several moderator gigs that will allow you to work from home (or the location of your choice). You can typically set your own hours or schedule. Depending on the companies you work for, you might be interested in the topic that you’re moderating. You can meet people from around the world and learn different viewpoints about your platform’s subject. 

Cons of Being a Social Media Moderator

A moderator is a person who stands between casual social media users and those intent on breaking the terms of service of the platform. People are unaware of how many things are continually cleared from social media platforms before they are seen by the general public. Examples could include the following:

• Images of violence, including suicide, rape, and murder
• Pictures containing nudity, including pornographic material
• Photos of animal abuse
• Uncensored language, including racial, homophobic, and other forms of hate speech

While some jobs will be less toxic than others, you may need a strong stomach if you decide to be a moderator. Those with anxiety or PTSD may want to consider trying something else. 

Jobs Relating to Social Media Moderation

Working with social media on a daily basis, you will learn a lot about how people react to different posts. With a little education and experience, you may be able to transition into working in Social Media Management. These experts are behind the company’s entire social media efforts. They implement ways to use different platforms to reach different audiences and develop ideas that would attract people to a company’s message.